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Scrolling Capture feature of Snagit is not working When I try a Scrolling Capture, all I get is the first window. I am unable to perform a Scrolling Capture in Firefox. Firefox 4 or later on Mac reports an error and I am unable to perform a... Date Updated: 12/17/2011
TechSmith software notice - compatibility issues with Mac OS X Lion With the release of Mac OS 10.7 (Lion), we have encountered the following compatibility issues with some versions of our software: Snagit on Mac: Version 1.0.0 known issues on 10.7 Scrolling... Date Updated: 09/08/2011
Please read before contacting us Our Suggestions for quicker resolution of your technical issues Our goal is to resolve your questions as quickly and completely as possible. Listed below are steps based on product to help you... Date Updated: 11/15/2011
I need to download a previous version of my TechSmith software. Windows XP / Vista / 7: We provide previous versions of Snagit, Camtasia Studio and the Morae Components on our website. Please visit the link below to download previous versions.* *Please note... Date Updated: 05/02/2011
License and Software Key Frequently Asked Questions (FAQ)Updated Where do I find my software key? What is the difference between a key code, a software key and a license key? What is the difference between registration name and the software key? Can I move my... Date Updated: 04/27/2012
I need to move my TechSmith Software to another computer. All Operating Systems: Please use the following steps to transfer your TechSmith Software from one computer to another. Please note that these steps are not designed for Morae, Jing, or Jing Pro... Date Updated: 05/02/2011
Which media formats can I import into Camtasia Studio and edit?Updated Camtasia Studio Versions: Version 6.0.1 and later: Can import the above listed formats plus .SWF and .MP4 files created with Camtasia Studio, Camtasia for Mac, Camtasia Relay, Morae, Jing, or Jing... Date Updated: 05/14/2012
During a Video capture, Audio is not being recorded by Snagit. Windows XP / Vista / 7: Snagit provides some configuration options for recording audio during video capture, however your computer must have a sound card capable of capturing system audio (what you... Date Updated: 03/15/2012